Privacy Policy
Last updated: November 4, 2026
Who we are
CrownForge LLC ("we," "us," "our") makes Emberhall (emberhall.app), Questwright (questwright.app), CrownCade (crowncade.com), SumoNerd (sumonerd.com) and the CrownForge site and client portal (crownforge.work). Each product has its own accounts: signing in to one does not sign you in to another, and deleting one account does not delete the others. This policy applies to all of them. The section for the product you use explains what is different there.
What we collect
- Account details: your name or username, email address, and password. Passwords are stored only as a one-way hash, so we can't read them.
- Sign-in with another service: if a product offers it and you choose it (Google, Facebook, Discord or Twitch), we receive the basic profile that service shares, such as its account ID, your name, email address and picture. We don't ask for your contacts, friends, posts or messages.
- What you put in: the content you create or enter in the product, as described in that product's section.
- Messages to us: what you send through a contact, help or bug-report form, with the name and email you give.
- Technical information: server logs (IP address, browser type, pages requested and times), used to keep the service running and secure and to fix problems.
How we use it
- To run the product and the features you use.
- To keep accounts secure and to prevent fraud, cheating, spam and abuse.
- To answer you when you contact us.
- To send account and service emails, such as sign-in links, password resets and notices about these policies.
- To process payments, where a product charges for something.
- To understand how the product is used, so we can improve it.
- To meet legal obligations.
We don't sell personal information. Most of our products show no ads. Where a product section below says ads may be shown, that section explains how they work.
How we learn from usage
We record how our sites are used, such as which pages are visited and which buttons are clicked, using our own code on our own servers. Our network provider gives us an anonymous page count that uses no cookies. We don't send our usage records to analytics companies or give them to advertisers.
Who we share it with
- Service providers that run parts of our products for us, and only what each needs: hosting (servers in the United States), our network provider, an off-site backup provider in the United States (backups are encrypted before they leave our servers), an email delivery provider, and, where a product uses them, a payment processor, a text message provider, an AI service provider, a mapping provider, a spam-check service or a background check provider. The product sections say which ones apply. Card details go to the payment processor; we don't see or store them.
- Sign-in services you choose, for the sign-in step.
- Other people, where the product is built for it: for example a public profile or leaderboard, or the organization you volunteer for. The product section explains what others can see.
- Legal reasons: when the law requires it, or to protect people's safety or the security of our services.
- Business transfer: if CrownForge LLC or a product is sold or merged, information moves with it under this policy.
Marketing email
Where a product offers it, we send news about that product, or about other CrownForge products, only if you turn it on. It is off unless you choose it, and you don't need it to use the product. You can turn it off at any time from the unsubscribe link in any marketing email or from your account settings. We keep a record of each choice (on or off, when and where) while you have an account. We don't send marketing email to anyone we know to be under 18.
Cookies and storage on your device
We use the cookies our products need to work: keeping you signed in, protecting the sign-in step, and the product-specific uses listed in each section. We don't use third-party analytics cookies. Where a product section says ads may be shown, advertising cookies may be set as that section describes.
How long we keep it
- Account information and what you create: until you delete it or your account, unless the product section says otherwise.
- Server logs: up to 90 days.
- Messages you send us: as long as we need them to handle your message.
- Backups: we back up our databases to protect against data loss. Hourly backups are kept for 2 days and daily backups for 30 days, and weekly backups stay on our own secured storage for about 3 months. We also keep an encrypted copy off-site in the United States, which can hold on to them for about 3 months longer, so any backup is gone within about 6 months. Information you delete can stay in a backup until that backup expires. We use backups only to recover from a failure.
- Aggregated statistics that can't identify you may be kept longer.
Your choices and rights
You can see, correct, download or delete your information from your account where the product offers it, or by contacting us. Depending on where you live, you may have more rights, such as the right to know, access, correct, delete or move your personal information, or to object to some uses. Contact us to use them. We won't treat you differently for asking.
Security
We take reasonable steps to protect your information, including encrypted connections, hashed passwords and access limited to the people and systems that need it. No system is perfectly secure. If a breach affects your information, we'll notify you as the law requires.
Children
Our products are not meant for children under 13, except where a product section describes a parent or guardian's involvement. We don't knowingly collect personal information from a child under 13 without a parent's consent. If you think a child has given us information, contact us and we will delete it.
Where your information is processed
CrownForge LLC is based in Pennsylvania, United States, and our servers are in the United States. If you use our products from outside the US, your information is processed in the US.
Changes to this policy
We may update this policy. We'll post the new version here with a new effective date. For a significant change, we'll also show a notice in the product, and we may ask you to accept the new version. Continuing to use the product after a change takes effect means you accept it.
Contact
Privacy questions and requests: [email protected]. Everything else: the contact page.
SumoNerd
What SumoNerd collects, in addition to the base policy. You can browse without an account. An account is needed for fantasy leagues, comments and following wrestlers, and we store what you create there.
- Bug reports: what you wrote, the page (without anything after "?"), browser and device type, and your account. Only the SumoNerd team reads it; the public Known bugs list shows only a title we write. We record when you press Me too.
- Search counts: each cleaned-up search term per day, how often it was searched and how often it found nothing, with no account, IP address or time of day. Deleted after 90 days.
- Usage records are tied to a random per-visit ID, not your account, and deleted after 6 months.
Advertising. SumoNerd is supported in part by ads, and ads may be shown on the site. They come from Google AdSense. Google and its partners use cookies or similar technologies to serve ads, limit how often you see the same one, protect against fraud and measure how ads perform. Where personalized ads are allowed, they may also use cookies to personalize ads based on your visits to this and other sites.
- How Google uses this: read How Google uses information from sites or apps that use our services.
- Opting out of personalized ads: turn them off in Google's Ads Settings. You can also block or clear cookies in your browser settings. Ads can still be shown without personalization.
- EEA, UK and Switzerland: if you visit from the European Economic Area, the United Kingdom or Switzerland, you see a consent message first, provided by Google's consent tool. You can say no to personalized ads there, and you can change your choice later.
- Age: SumoNerd is for a general audience aged 13 or older. We don't ask for or collect your age or birth date, and we don't use your age to choose ads. The Service is not meant for children under 13.
- What we do not do: we do not sell your personal information, and we do not pass your account details (such as your email address or name) to Google or any advertiser. The ad code itself receives what your browser sends, such as your IP address and browser details, and sets advertising cookies.
Other services. Tournament and wrestler data come from sumo-api.com. Live streams are links to Twitch, whose policy applies on its site. A spam-check service checks contact form messages.
Deleting your account takes effect immediately. Your comments stay so conversations make sense, but no longer show your name. We keep a record holding only the account number and its created and deleted times, so a restored backup can't bring the account back. We delete that record after about 6 months, once the backups that could bring the account back have expired.